I see your point, but I still think it's B) Understanding of the requirements for quality excellence because without knowing the requirements, how can you implement the strategies effectively?
I think the correct answer is A). Understanding of the strategies for quality excellence seems to be the incorrect statement, as the Baldridge Award is focused on recognizing and sharing successful quality strategies, not just understanding them.
Marilynn
1 days agoRusty
3 days agoJacqueline
4 days agoMarilynn
11 days ago