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PeopleCert CSTE Exam - Topic 1 Question 40 Discussion

In attending to a speaker you should periodically restate what you heard the speaker say and ask the speaker to confirm that that was the intent of the information spoken.
A) True
B) False

PeopleCert CSTE Exam - Topic 1 Question 40 Discussion

Actual exam question for PeopleCert's CSTE exam
Question #: 40
Topic #: 1
[All CSTE Questions]

In attending to a speaker you should periodically restate what you heard the speaker say and ask the speaker to confirm that that was the intent of the information spoken.

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Suggested Answer: A

by Theola at May 07, 2022, 09:31 AM

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Thaddeus
8 months ago
I always thought it was just polite to listen.
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Isreal
8 months ago
Wait, is that really necessary every time?
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Shawna
8 months ago
Restating helps avoid misunderstandings for sure.
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Frank
8 months ago
I think that's a bit much, isn't it?
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Kenny
8 months ago
Totally agree, it's a good way to clarify.
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Tasia
8 months ago
I feel like it could be false, but I can't remember the exact reasons. Maybe it depends on the context of the conversation?
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Casie
9 months ago
I'm not so sure about that. I remember a practice question where it said summarizing might not always be necessary.
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Jenelle
9 months ago
I think it's true that we should restate what we heard. It helps clarify the message, right?
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Winfred
9 months ago
I definitely recall practicing this technique in class. It seems like a good way to ensure understanding.
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Frederick
9 months ago
This question seems straightforward - the CSM should be providing the RM with information on the value and impact of Cisco solutions to communicate to the customer.
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Linwood
9 months ago
This question seems straightforward, but I want to make sure I understand the requirements correctly before I start selecting answers.
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Yoko
9 months ago
My notes said something about the risks of relying on a single provider. I'm leaning away from option D.
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