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PeopleCert CSQA Exam - Topic 3 Question 103 Discussion

Actual exam question for PeopleCert's CSQA exam
Question #: 103
Topic #: 3
[All CSQA Questions]

Managing by process means to use processes to achieve management's desired results. In this the process performance indicators should always be:

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Suggested Answer: B

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Ivan
3 months ago
Agreed, quantitative is the way to go for clarity.
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Kati
3 months ago
Surprised to see subjective even mentioned here.
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Minna
3 months ago
Subjective indicators? No way, that's risky!
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Ilona
4 months ago
I think qualitative can be important too.
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Margery
4 months ago
Definitely quantitative! Numbers don't lie.
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Altha
4 months ago
I definitely remember discussing how subjective measures aren't reliable for process management, so I think A is the best choice.
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Kathrine
4 months ago
I'm a bit uncertain about this one. I feel like qualitative indicators could also play a role, but I can't recall a specific example.
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Thersa
4 months ago
I remember a practice question that emphasized the importance of measurable data in management processes. That makes me lean towards option A.
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Howard
5 months ago
I think process performance indicators should be quantitative, but I'm not completely sure. We talked about this in class.
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Devora
5 months ago
This seems straightforward. Managing by process means focusing on the process itself, so the performance indicators should be quantitative to measure the process objectively. I'm pretty confident A is the right answer here.
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Alesia
5 months ago
I'm a little confused by this question. Is it asking about the characteristics of the process performance indicators, or something else related to managing by process? I'll have to re-read it a few times to make sure I understand.
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Charlena
5 months ago
Okay, let's see. The question is asking what the process performance indicators should be. I think the answer is A - Quantitative, since we want to measure the process objectively and numerically.
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Kallie
5 months ago
Hmm, I'm a bit unsure here. Is it asking about the characteristics of the process performance indicators, or something else? I'll have to think this through carefully.
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Theron
5 months ago
I'm pretty confident on this one. Managing by process means focusing on the process itself, so the performance indicators should be quantitative to measure the process objectively.
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Verlene
9 months ago
Quantitative all the way, baby! Gotta keep those KPIs in check. Hey, did you hear about the manager who tried to use emojis as performance indicators? Talk about a 'qualitative' disaster!
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Genevive
9 months ago
Subjective? Really? That sounds like a recipe for disaster. How are you supposed to make objective decisions with that?
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Albina
8 months ago
I think qualitative indicators can also provide valuable insights, it just depends on the situation.
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Avery
8 months ago
B) Qualitative
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Lynna
8 months ago
I agree, using quantitative indicators is much more reliable for making decisions.
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Casie
9 months ago
A) Quantitative
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Sabina
10 months ago
Hmm, I'm not so sure. Sometimes qualitative indicators can provide important insights that numbers just can't capture.
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Alethea
9 months ago
C) Subjective
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Nenita
9 months ago
B) Qualitative
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Josphine
10 months ago
A) Quantitative
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Mollie
10 months ago
I believe qualitative indicators can also be useful in certain situations to provide a more holistic view.
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Brittni
10 months ago
Quantitative indicators are definitely the way to go. You can't manage what you can't measure, right?
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Charlie
9 months ago
B) Qualitative
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Felton
9 months ago
Exactly! Quantitative indicators provide clear and measurable results.
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Herminia
9 months ago
A) Quantitative
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Elke
10 months ago
I agree with Gerardo, quantitative indicators provide clear and measurable results.
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Gerardo
11 months ago
I think the process performance indicators should be quantitative.
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