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Pegasystems PEGACPBA24V1 Exam Questions
- Topic 1: Pega Express: This section of the exam measures skills of Business Analysts and Delivery Managers and covers the benefits and best practices of the Pega Express delivery approach. Candidates learn about the Pega Express values and best practices framework, the process and advantages of Directly Capture Objectives (DCO), and understand the four phases of Pega Express delivery along with relevant terminology.
- Topic 2: Case Management: This domain targets Case Designers and Process Architects and explores designing a case lifecycle, including setting case statuses and adding instructions for tasks. Candidates demonstrate ability to configure service level agreements with urgency, goals, and deadlines, and manage routing of assignments to users, work groups, or queues. This section also includes configuring email correspondence, identifying duplicate cases, adding optional actions and automating workflow decisions using conditions. Candidates learn to pause and resume case processing, skip stages or processes, configure child cases, use automation shapes appropriately, and create and manage user teams.
- Topic 3: Data and Integration: This section measures skills of Data Analysts and Integration Specialists focusing on configuring data objects, relationships, and records. Candidates learn to capture and present data through fields and views, create calculated values, validate data with business logic rules, manipulate application data including setting default property values, and configure data transforms.
- Topic 4: Security: Designed for Security Analysts and Access Managers, this domain covers the relationship between personas, operators, and access groups within Pega. Candidates articulate the difference between authorization and authentication and understand their applications.
- Topic 5: User Experience: This domain assesses skills of UX Designers and Frontend Developers in configuring user interface elements. Candidates learn to group fields to create views, add or remove fields, configure portal content, adjust form appearance, visibility, and controls for an improved user experience.
- Topic 6: Application Development: This section evaluates skills of Pega Business Architects and Developers in application development. It covers the roles and skills of a Pega Business Architect, identification of project stakeholders, and benefits of Pega's Center-out™ business architecture. Candidates learn about App Studio's value, understand rules, rulesets, classes, and the role of generative AI. The domain also covers Pega’s CI/CD pipeline with Deployment Manager, use of collaboration tools, managing application development with user stories, feedback, and bug tracking, and using tools like Case Type Backlog and Estimator for project scoping.
- Topic 7: Reporting: This domain measures reporting capabilities of Reporting Analysts and Data Visualization Specialists. Candidates learn the benefits of using Insights, creating visualizations with tables and charts, and utilizing columns and filters for effective data representation.
Free Pegasystems PEGACPBA24V1 Exam Actual Questions
Note: Premium Questions for PEGACPBA24V1 were last updated On Apr. 11, 2026 (see below)
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?
In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)
When applicants apply for a job, their application is reviewed by an HR member who determines whether the applicant's qualifications are appropriate. If qualified, they proceed to schedule a phone interview. If unqualified, the application is rejected. How do you configure an Approve/Reject Step to satisfy this requirement?
Comprehensive and Detailed Explanation From Exact Extract:
This question tests Approve/Reject configuration.
A: Correct. Routing to HR, approving to schedule, rejecting to resolve aligns with the requirement. Extract: Pega Academy, Process Design -- Approvals: ''Approve/Reject steps route to users, with approved/rejected paths configured.''
B: Incorrect. Routing to the applicant is illogical. Extract: Pega Academy, Process Design: ''Routing targets reviewers, not applicants.''
C: Incorrect. Approval shouldn't notify; rejection shouldn't schedule. Extract: Pega Academy, Process Design -- Approvals: ''Approval paths advance; rejection paths resolve or notify.''
D: Incorrect. Approval shouldn't resolve; rejection shouldn't schedule. Extract: Pega Academy, Process Design -- Approvals: ''Approval advances; rejection typically resolves.''
Which two statements are true about insights? (Choose Two)
Two statements about insights are true:
B . You can search for and select the fields that you want to include in an insight. This allows for customized data visualizations based on selected fields.
C . You can transform data queries into sharable visualizations, making it easy to share insights with others in the organization.
Pega Academy: Insights and Data Visualization
Pega Documentation: Creating and Sharing Insights
Which two field types are specialized versions of the Query field type? (Choose Two)
The two field types that are specialized versions of the Query field type are:
A . Data reference:
This field type is used to reference data from an external source dynamically. It allows the application to pull in data as needed without storing it directly within the case.
Pega Academy: Field Types and Usage
Pega Documentation: Query Field and Specialized Field Types
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