Pegasystems PEGAPCDC87V1 Exam - Topic 5 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCDC87V1 exam

Question #: 37
Topic #: 5

MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning consultant, what must you do to present offers from the two groups?

AEnable an engagement policy for the second group.

BSet contact limits for both the groups.

CMap a real-time container to the Top-level or Issue-level.

DCreate a decision strategy at the Issue-level.

Show Suggested Answer

Suggested Answer: C

To present offers from both groups and arbitrate across the two groups to select the best offer based on customer behavior, you need to map a real-time container to the Top-level or Issue-level in the Next-Best-Action Designer. This mapping allows the system to evaluate and arbitrate offers from different groups based on the defined criteria and customer behavior, ensuring the most relevant offers are presented.

by Margot at Mar 05, 2026, 05:09 PM

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1 month ago

I think we might need to create a decision strategy at the Issue-level to effectively arbitrate between the two groups. That sounds familiar from our practice sessions.

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