U+ Bank's marketing department wants to promote various auto loan offers to qualified customers on its website by using the Pega Customer Decision Hub. The bank wants to show the offers on the customer's account page when customers log in to their account. The bank has defined several conditions customers must satisfy to see these auto loan offers.
As a decisioning consultant, which two of the following configurations do you implement to achieve the business requirement? (Choose Two)
To promote various auto loan offers to qualified customers on its website using Pega Customer Decision Hub, you need to:
Create a decision strategy: This involves defining the logic that determines which auto loan offers are most relevant to each customer based on their profile, behavior, and eligibility criteria.
Set up the business structure: This involves organizing the offers into a hierarchical structure of business issues and groups, such as categorizing them under a 'Loans' issue and an 'Auto Loans' group. This structure helps in managing and prioritizing the offers effectively.
Shawn