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Pegasystems PEGAPCBA87V1 Exam - Topic 9 Question 56 Discussion

In a hiring application: An employee interviews the candidate. The Human Resources (HR) team creates and sends the offer letter. The Information Technology (IT) team assigns the workstation. The facilities team assigns the work desk.To meet these requirements, what personas do you create?
D) Employee, HR, IT, Facilities
A) Employee, HR, Facilities
B) Employee, IT, Facilities
C) HR, IT, Facilities

Pegasystems PEGAPCBA87V1 Exam - Topic 9 Question 56 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 56
Topic #: 9
[All PEGAPCBA87V1 Questions]

In a hiring application:

An employee interviews the candidate.

The Human Resources (HR) team creates and sends the offer letter.

The Information Technology (IT) team assigns the workstation.

The facilities team assigns the work desk.

To meet these requirements, what personas do you create?

Show Suggested Answer Hide Answer
Suggested Answer: D

To meet these requirements, you need to create four personas: Employee, HR, IT, and Facilities. A persona is a role that represents a group of users who perform similar tasks in your application. You can use personas to define user stories, assign tasks, configure access groups, and design user interfaces for your application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


by Edelmira at Aug 01, 2025, 12:56 PM

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Jeannetta
6 months ago
Are we sure Facilities is really needed here?
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Benton
6 months ago
Wait, why is Employee not in C? That seems off.
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Bobbye
6 months ago
I think C is enough, HR and IT are key.
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Robt
7 months ago
Seems like D covers all bases!
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Theola
7 months ago
Totally agree with D, better to be safe!
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Twana
8 months ago
I thought we only needed the teams directly involved in the hiring process, which could be option C. But then again, the employee's perspective might be important too.
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Dominga
8 months ago
I’m a bit confused. Shouldn’t the employee be considered since they’re the one being interviewed? I’m thinking option D might be the best choice.
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Marylyn
8 months ago
I remember a practice question where we only focused on the HR and IT teams. That makes me lean towards option C, but I feel like we might be missing something.
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Frankie
8 months ago
I think we need to include all the teams involved, so maybe option D? But I'm not entirely sure if the employee should be a persona.
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Starr
8 months ago
Wait, let me re-read this carefully. I'm leaning towards option A - Employee, HR, and Facilities. The IT team doesn't seem essential for this particular hiring process.
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Gary
9 months ago
I'm confident that the correct answer is D - Employee, HR, IT, and Facilities. All four of those roles are needed to meet the requirements described in the question.
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Leota
9 months ago
Okay, I think I've got it. The key personas are the employee, HR, and Facilities teams, since they're directly involved in the hiring process and workspace assignment. The IT team is not explicitly mentioned as a required persona.
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Kimberely
9 months ago
Hmm, I'm a bit unsure here. Do we really need all four personas, or could we simplify it down to just a few? Let me think this through again.
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Lashawna
9 months ago
This seems straightforward. The personas needed are the employee, HR, IT, and Facilities teams to cover the different responsibilities outlined in the question.
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Bulah
10 months ago
D is the way to go, no doubt. Gotta cover all the bases, right? Wouldn't want the IT guy to show up and find there's no desk for the new hire to sit at. That would be like trying to bake a cake without the oven.
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Allene
10 months ago
I'm going with C. The HR, IT, and Facilities teams are the key players here, and the employee is just a passive participant. Why bother creating a persona for the candidate when they're not really involved in the process?
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Reid
6 months ago
C is solid, but I get why D is appealing too.
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Glory
7 months ago
I think D makes sense. Everyone's involved at some level.
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Kathrine
7 months ago
True, but they don’t drive the process.
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Hyman
7 months ago
I see your point, but the employee still plays a role.
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Sharmaine
11 months ago
Obviously, the correct answer is D. You need to create personas for all the roles involved in the hiring process, including the employee, HR, IT, and Facilities. Anything less would be like trying to assemble a puzzle with half the pieces missing.
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Jacklyn
10 months ago
B) Employee, IT, Facilities
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Larue
10 months ago
A) Employee, HR, Facilities
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Loreta
11 months ago
I believe the correct answer is D) Employee, HR, IT, Facilities because all these personas play a crucial role in the hiring process.
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Barney
11 months ago
I think we also need to consider the IT team, as they assign the workstation.
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Dottie
11 months ago
I agree with Ocie, those are the key personas involved in the hiring process.
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Ocie
11 months ago
I think the personas we need to create are Employee, HR, Facilities.
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