Pegasystems PEGAPCBA87V1 Exam - Topic 7 Question 66 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 66
Topic #: 7

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

ARoute an Approval step to the required participants.

BAdd a Send Email step and include all required participants.

CRoute the email to all the recipients in a Collect Information step.

DAdd a Send Email step as an optional action.

Show Suggested Answer

Suggested Answer: B

To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. Reference: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails

by Vallie at May 03, 2026, 11:14 AM

Limited Time Offer

25%

Off

Get Premium PEGAPCBA87V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Jose

I think we might need to add a Send Email step, but I'm not sure if it should be mandatory or optional.

upvoted 0 times

...