A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list.
How do you design the report to support this requirement?
To sort the cases so the case with the most recent create date appears at the top of the list, you need to select the Highest to Lowest sort type for the Create Date column. This will arrange the cases in descending order of their creation date. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/reporting/87/sorting-and-grouping-columns-list-reports