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Pegasystems PEGAPCBA87V1 Exam - Topic 7 Question 10 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 10
Topic #: 7
[All PEGAPCBA87V1 Questions]

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.

Which three of the following statements are true? (Choose Three)

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Suggested Answer: B, C, F

by Lucina at Apr 24, 2023, 12:25 PM

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Aretha
5 months ago
I think all customers just want quick help, no matter the method.
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Marvel
5 months ago
Not sure if "microjourney" is the right term here.
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Sharita
6 months ago
Wait, what's a microjourney? Sounds weird.
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Darell
6 months ago
I agree, the forum is way better for experienced users.
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Deeanna
6 months ago
New customers definitely prefer call centers!
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Gracia
6 months ago
I’m leaning towards saying that option E is true, but I’m not entirely confident about the distinctions between journeys and microjourneys.
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Mauricio
6 months ago
I practiced a similar question where we had to identify journeys vs. microjourneys, and I feel like option C makes sense for new customers.
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Alease
6 months ago
I think the online forum for experienced customers definitely qualifies as a journey, but I'm a bit confused about the terminology.
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Clay
6 months ago
I remember we discussed microjourneys in class, but I'm not sure if the call center for new customers counts as one.
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Caitlin
6 months ago
This is a tricky one. I'll need to use the process of elimination to narrow down the options and make my best guess.
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Freida
6 months ago
The syntax looks correct to me, but I'm not 100% sure about the behavior of the getBean() method. I'll need to double-check the Spring documentation to be confident in my answer.
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Artie
6 months ago
Wait, I'm a bit confused. Is the question asking about the daily or weekly dose? I'll need to double-check my pharmacology notes to be sure.
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