Pegasystems PEGAPCBA87V1 Exam - Topic 6 Question 71 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 71
Topic #: 6

The business process for an automobile insurance claim consists of the following phases:

* Submission: The customer contacts a customer service representative (CSR) to file the claim.

* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

* Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

ARepair

BVerification

CSubmission

DReview

Show Suggested Answer

Suggested Answer: A

The Repair phase can be implemented as a child case because it represents work that is performed by a third party and can be processed in parallel with other phases. A child case also allows for different reporting options and time frames for the repair work. The other phases are part of the main business process and should be implemented as steps or stages in the top-level case. Reference: https://academy.pega.com/topic/child-cases/v1

by Alberto at Jul 15, 2026, 02:17 PM

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Noah

I think the Repair phase could be a child case since it involves a third party and might need to be tracked separately.

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