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Pegasystems PEGAPCBA87V1 Exam - Topic 4 Question 30 Discussion

A requirement states: A customer can update an address at any point during case processing by performing the following steps.1. The customer submits the new address.2. The application verifies that the address matches postal service requirements.3. The customer then confirms the corrected address.How do you configure this requirement?
D) Add a button to each assignment to present the customer with a form to submit a new address.
A) Add an alternate stage to the case life cycle to change the address.
B) Add a case-wide optional action to the workflow to perform the address change process.
C) Add a case-wide optional action to the workflow to submit a new address.

Pegasystems PEGAPCBA87V1 Exam - Topic 4 Question 30 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 30
Topic #: 4
[All PEGAPCBA87V1 Questions]

A requirement states: A customer can update an address at any point during case processing by performing the following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then confirms the corrected address.

How do you configure this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


by Louisa at May 31, 2024, 10:58 PM

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Cherry
7 months ago
Isn't C just part of the workflow? Not sure it covers everything.
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Justa
8 months ago
I disagree, A seems too complicated for this process.
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Tequila
8 months ago
Wait, can customers really update addresses anytime? That's surprising!
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Marcos
8 months ago
I think D makes more sense for user experience.
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Tayna
8 months ago
Sounds like option B is the way to go!
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Tish
9 months ago
Option C seems too limited since it only mentions submitting a new address. I feel like we need to cover the verification step too.
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Gertude
9 months ago
I'm leaning towards option A, but I can't recall if adding an alternate stage is really necessary for just updating an address.
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Huey
9 months ago
I remember practicing a similar question where we had to allow user inputs at any stage. I feel like option D could work, but it might complicate the workflow.
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Shelia
9 months ago
I think option B makes the most sense since it mentions a case-wide action, but I'm not entirely sure if that's the best approach.
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Britt
9 months ago
I'm leaning towards option B. It seems like the most comprehensive approach to handle the entire address change process within the workflow. The other options feel like they might be missing some of the required functionality.
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Vanna
9 months ago
Okay, let me think this through. The key steps are the customer submitting the new address, the application verifying it, and the customer confirming the corrected address. I think option D, adding a button to each assignment to present the customer with a form, could work well to cover those steps.
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Tamala
9 months ago
Hmm, I'm a bit unsure about this one. The requirement mentions the customer submitting the new address, so I'm not sure if option B is the best fit. Maybe option C or D would be better to handle that part.
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Grover
9 months ago
This seems like a straightforward requirement. I think I'll go with option B - adding a case-wide optional action to the workflow to perform the address change process.
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Justine
9 months ago
Alright, I've got this. The key is to focus on the two most likely reasons - the upstream population not including seeds, or some pressure typologies being applied. Gotta eliminate the other distractors.
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Shenika
9 months ago
I'm pretty confident that Flemming didn't discover The Canon of Medicine. That was a major medical text written by Avicenna long before Flemming's time. I'll select B for False.
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Stefania
9 months ago
Okay, let me think this through. The question says she's trying to avoid attacks from botnets, so I'm guessing the SSID is the key thing she needs to change. The other options like DSSS and MAC address don't seem as directly related to network name security.
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Lazaro
10 months ago
I feel pretty confident about this one. Based on my understanding of Ezmeral Container Platform, the Cluster Superuser privilege would be granted to Tenant Admins when they need additional rights beyond the standard tenant admin role.
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Nydia
1 year ago
I bet the customer's new address is 'Nowhere, Neverland'. Let's just make sure it passes the postal service requirements, shall we?
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Shaun
1 year ago
C: Adding a case-wide optional action to submit a new address could work too.
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Barrett
1 year ago
B: We can add a button to each assignment for the customer to submit the new address.
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Mindy
1 year ago
A: Let's verify that new address matches postal service requirements.
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Gladys
1 year ago
Option A? Really? Adding a whole new stage to the case life cycle just to change an address? That's like using a sledgehammer to crack a nut. Option B is the way to go, folks.
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Luisa
1 year ago
Hmm, option C is tempting, but I think it's missing a step. We need to verify the address, not just submit a new one. Option B covers the full process.
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Lamar
1 year ago
True, but option B includes the verification step, which is crucial in this process.
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An
1 year ago
But option D also allows the customer to submit a new address, which is important.
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Ben
1 year ago
I agree, option B seems to cover all the necessary steps.
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Frankie
1 year ago
I'm not a fan of option D. Adding a button to each assignment to submit a new address just seems like overkill. Let's keep it simple and go with option B.
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Willard
1 year ago
Yeah, adding a button to each assignment does seem like overkill. Option B is the way to go.
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Theodora
1 year ago
Option B makes the most sense for this requirement.
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Arlene
1 year ago
I agree, option B is definitely the simplest solution.
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Kenneth
1 year ago
Option B seems the most straightforward way to handle this requirement. A case-wide optional action to perform the address change process sounds like the right approach.
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Bernardo
1 year ago
But adding an alternate stage to the case life cycle could provide a clearer process for the customer.
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Lashawn
1 year ago
I disagree, I believe adding a case-wide optional action to submit a new address would be more efficient.
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Bernardo
1 year ago
I think the best option is to add a button to each assignment for the customer to submit a new address.
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