Pegasystems Exam PEGAPCBA87V1 Topic 3 Question 54 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 54
Topic #: 3

[All PEGAPCBA87V1 Questions]

How do you guide users through an application form without requiring user training?

ASend a notification to the assigned user.

BAdd an instruction to the assignment.

CAdd an optional action to the case to explain the task.

DAdd the corresponding step to an appropriate stage.

Show Suggested Answer

Suggested Answer: B

To guide users through an application form without requiring user training, you can add an instruction to the assignment that explains what users need to do in that step of the case life cycle. The instruction can provide helpful tips, examples, or links to more information. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/adding-instructions-assignments

by Jeff at Jul 09, 2025, 04:20 PM

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Meaghan

4 days ago

Option D is the way to go. Guiding users through the form without training is all about contextual help. Adding the step to the appropriate stage is the most intuitive approach.

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Alesia

11 days ago

I think we should send a notification to the assigned user.

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