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Pegasystems Exam PEGAPCBA87V1 Topic 10 Question 47 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 47
Topic #: 10
[All PEGAPCBA87V1 Questions]

In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?

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Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


by Alita at Jan 24, 2025, 07:26 PM

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Daniel
14 days ago
The step? Really? That's like trying to fit an elephant into a shoebox. Let's hope the right answer isn't that ridiculous!
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Jettie
25 days ago
Oh, I know this one! It's got to be the case type. That's where you define the high-level requirements for the entire claim, right? *fingers crossed*
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Brigette
2 days ago
That's correct! The service level should be configured at the case type level.
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Cyndy
8 days ago
A) The case type
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Shawn
1 months ago
Hmm, I'm not so sure. Maybe it should be at the process level, since that's where the overall flow is defined? Either way, I don't want to get this one wrong on the exam!
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Roy
18 days ago
C) The stage
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Freeman
21 days ago
B) The process
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Alonzo
23 days ago
A) The case type
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Leatha
1 months ago
I think the service level should be configured at the stage level. That seems like the most logical place to set the 30-day resolution requirement.
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Dewitt
2 months ago
But wouldn't configuring it in the stage make more sense since it's related to the timeline of resolving claims?
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Ilene
2 months ago
I disagree, I believe it should be configured in the process.
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Dewitt
2 months ago
I think the service level should be configured in the case type.
upvoted 0 times
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