Pegasystems PEGACPSA88V1 Exam - Topic 9 Question 8 Discussion
You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?
B) Add a weighted condition where the work status of potential duplicates does not contain 'Resolved'
A) Add a must match condition where the work status of the current case does not contain 'Resolved'
C) Add a weighted condition that evaluates the work status of current and existing cases where work status equals 'Resolved' and has a weight of '0'
D) Add a must match condition where the work status of potential duplicates does not contain 'Resolved'.
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