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Pegasystems PEGACPSA88V1 Exam - Topic 2 Question 64 Discussion

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?Available Choices (select all choices that are correct
C) Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process
A) Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal
B) Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed
D) Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Pegasystems PEGACPSA88V1 Exam - Topic 2 Question 64 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 64
Topic #: 2
[All PEGACPSA88V1 Questions]

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

Available Choices (select all choices that are correct

Show Suggested Answer Hide Answer
Suggested Answer: C

To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle


by Estrella at Jul 02, 2026, 12:46 PM

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Merissa
2 days ago
I think C makes sense because we need to identify the service animal specifically, but I wonder if we should also have a validation rule like D to double-check the info.
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Herminia
8 days ago
I'm not entirely sure about the child case option. It seems like A could work, but what if the passenger still needs to provide details even if they don't have a service animal?
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Gwen
13 days ago
I remember we discussed how optional actions can help gather information without making it mandatory, so B sounds right.
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