Pegasystems PEGACPSA88V1 Exam - Topic 6 Question 55 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 55
Topic #: 6

The business process for an automobile insurance claim consists of the following phases

* Submission The customer contacts a customer service representative (CSR) to file the claim

* Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs

* Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary

* Verification After each vehicle repair, the adjuster closes the claim.

According to Pega best practices which phase can you implement as a child case?

ASubmission

BRepair

CVerification

DReview

Show Suggested Answer

Suggested Answer: B

To implement this requirement, you can implement the Repair phase as a child case. A child case is a case that is created and processed as part of another case, called the parent case. A child case can run independently of the parent case and can have its own life cycle, data, and service levels. By using a child case for the Repair phase, you can allow the parent case to continue independently of the child case processes. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/creating-child-cases

by Devora at Jan 05, 2026, 05:16 AM

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Gilberto

2 months ago

D) Review is crucial, but I feel it should be part of the main process.

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Phuong

2 months ago

C) Verification seems logical too. Closing claims can be a child case.

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Yuriko

3 months ago

I agree, but I lean towards A) Submission. It’s the starting point.

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Solange

3 months ago

I think it's B) Repair. It makes sense to handle repairs separately.

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Joye

3 months ago

Wait, can we really implement Repair as a child case? That seems odd.

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Earnestine

3 months ago

I thought it would be D) Review, but I see the logic in Repair.

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Francene

3 months ago

I’m not so sure about that. Could it be A) Submission instead?

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Gaston

3 months ago

Totally agree, B) Repair makes the most sense as a child case.

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Kanisha

4 months ago

I think it's B) Repair. That's where the actual work happens!

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Lonny

4 months ago

D) Review all the way! Gotta love those Pega best practices. *wink wink*

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Claribel

4 months ago

Hmm, I'm going with C) Verification. Closing out the claim as a child case seems like a logical choice to me.

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Mindy

5 months ago

B) Repair is the way to go. Handling the actual repair work as a child case would provide better visibility and control over that part of the process.

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Erasmo

5 months ago

D) Review seems like the best option. Implementing it as a child case would allow for more efficient handling of the claim.

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Cornell

5 months ago

I think the correct answer is D) Review. It makes sense to implement the review phase as a child case since it's a distinct step in the process that can be handled separately.

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Christiane

5 months ago

Verification seems like it could be a child case too, but I remember something about it needing to be finalized by the adjuster.

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Apolonia

5 months ago

I feel like Submission is more of a parent case because it starts the whole process, but I might be wrong.

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Luisa

5 months ago

I remember practicing a similar question where we discussed the importance of the Review phase, but I can't recall if it can be a child case.

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Lovetta

6 months ago

I think the Repair phase could be a child case since it involves a third party, but I'm not entirely sure.

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Jules

6 months ago

I'm leaning towards the Review phase as the best option for a child case. The adjuster's assessment seems like a distinct process that could be handled separately.

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Gladys

6 months ago

The Verification phase seems like a good candidate for a child case, since it's a separate step that happens after the main repair work is done.

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Ryan

6 months ago

I'm a bit confused about the difference between a child case and the other phases. I'll need to review the Pega best practices to make sure I understand this properly.

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