In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
Christiane
4 days agoArmanda
23 days agoOrville
28 days agoJodi
1 month agoKindra
1 month agoFarrah
1 month agoRupert
2 months agoMeaghan
2 months agoLonny
2 months agoLeonora
2 months agoAlexis
2 months agoArminda
2 months agoValentin
3 months agoKristin
3 months agoCasandra
3 months agoLaurel
3 months agoRasheeda
4 months agoHolley
4 months agoLino
3 months agoVirgilio
4 months ago