Pegasystems PEGACPSA88V1 Exam - Topic 5 Question 57 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 57
Topic #: 5

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a.

Available Choices (select all choices that are correct)

Achange stage step to allow the employee to route to the manager

Bstep that routes to the manager

Cstage to route requests to the manager

Dprocess that routes to the manager

Show Suggested Answer

Suggested Answer: B

To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps-case-life-cycle

by Macy at Mar 02, 2026, 10:39 AM

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Kandis

5 days ago

A seems unnecessary, why change the stage step?

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Dick

10 days ago

I think D is also a good choice, it covers the process aspect.

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Eugene

15 days ago

Definitely B, it directly routes to the manager.

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Eveline

20 days ago

I practiced a similar question where we had to route approvals, and I think option A could be relevant if it allows for some flexibility in the routing.

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Jesus

25 days ago

I feel like option D might be a good choice too, but I can't recall if a process is the same as a step. I need to double-check that.

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Blossom

1 month ago

I'm not entirely sure about option C; it sounds like it could work, but I remember something about stages being more about grouping steps rather than routing.

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Annamae

1 month ago

I think option B is definitely correct because it specifically mentions routing to the manager, which seems essential for the requirement.

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