Pegasystems PEGACPSA88V1 Exam - Topic 5 Question 57 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 57
Topic #: 5

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a.

Available Choices (select all choices that are correct)

Achange stage step to allow the employee to route to the manager

Bstep that routes to the manager

Cstage to route requests to the manager

Dprocess that routes to the manager

Show Suggested Answer

Suggested Answer: B

To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps-case-life-cycle

by Macy at Mar 02, 2026, 10:39 AM

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