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Pegasystems PEGACPSA88V1 Exam - Topic 5 Question 57 Discussion

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a.Available Choices (select all choices that are correct)
B) step that routes to the manager
A) change stage step to allow the employee to route to the manager
C) stage to route requests to the manager
D) process that routes to the manager

Pegasystems PEGACPSA88V1 Exam - Topic 5 Question 57 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 57
Topic #: 5
[All PEGACPSA88V1 Questions]

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a.

Available Choices (select all choices that are correct)

Show Suggested Answer Hide Answer
Suggested Answer: B

To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps-case-life-cycle


by Macy at Mar 02, 2026, 10:39 AM

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Serita
4 hours ago
I think B is the best choice.
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Lemuel
5 days ago
This question is tricky.
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Margot
10 days ago
D? Really? That seems like overkill for this case.
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Benedict
16 days ago
Wait, can we really route directly to the manager?
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Dalene
2 months ago
C sounds right too, but I'm not sure about A.
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Lazaro
2 months ago
A seems unnecessary, just use B or D.
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Laurene
2 months ago
I think B is definitely correct.
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William
3 months ago
C is a solid option, routing in stages makes sense.
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Rolande
3 months ago
Wait, can we really automate this? Sounds too good to be true!
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Kandis
3 months ago
A seems unnecessary, why change the stage step?
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Dick
3 months ago
I think D is also a good choice, it covers the process aspect.
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Eugene
3 months ago
Definitely B, it directly routes to the manager.
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Eveline
3 months ago
I practiced a similar question where we had to route approvals, and I think option A could be relevant if it allows for some flexibility in the routing.
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Jesus
4 months ago
I feel like option D might be a good choice too, but I can't recall if a process is the same as a step. I need to double-check that.
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Blossom
4 months ago
I'm not entirely sure about option C; it sounds like it could work, but I remember something about stages being more about grouping steps rather than routing.
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Annamae
4 months ago
I think option B is definitely correct because it specifically mentions routing to the manager, which seems essential for the requirement.
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