In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
Scot
3 months agoCaren
3 months agoPaulina
3 months agoTawna
3 months agoPaulina
3 months agoHector
4 months agoLamonica
4 months agoChristiane
4 months agoArmanda
5 months agoOrville
5 months agoJodi
5 months agoKindra
5 months agoFarrah
5 months agoRupert
5 months agoMeaghan
6 months agoLonny
6 months agoLeonora
6 months agoAlexis
6 months agoArminda
6 months agoValentin
6 months agoKristin
7 months agoCasandra
7 months agoLaurel
7 months agoRasheeda
8 months agoHolley
8 months agoHorace
2 months agoTequila
2 months agoDevorah
3 months agoLino
7 months agoVirgilio
7 months ago