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Pegasystems Exam PEGACPSA88V1 Topic 3 Question 22 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 22
Topic #: 3
[All PEGACPSA88V1 Questions]

A survey is sent to a customer via email.

How do you configure a solution to ensure the email Includes the case ID for the survey?

Available Choices (select all choices that are correct)

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Suggested Answer: B

by Lennie at May 08, 2024, 09:15 AM

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Miesha
1 months ago
Is the case ID going to be like a secret code that the customer has to crack to complete the survey? Sounds like a fun scavenger hunt.
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Jules
16 days ago
B: C) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
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Solange
1 months ago
A: B) Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
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Latonia
1 months ago
D) Ah, the old 'call a data transform' trick. Works like a charm, as long as I don't mind adding a little extra complexity.
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Karl
1 months ago
A) seems a bit overkill, requiring the user to enter the case ID every time. I'd rather just automate it.
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Chi
2 months ago
C) is a good option if I need to give representatives the ability to quickly customize the email with the case ID.
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Joanna
7 days ago
C) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
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Vilma
10 days ago
A) Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
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Lorean
26 days ago
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
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Sabra
2 months ago
I'm not sure about option B. I think option C could also work well by allowing representatives to quickly add the case ID to the email.
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Cruz
2 months ago
B) seems like the most straightforward solution. I can just use the Insert Property feature to grab the case ID and add it to the email.
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Roxanne
6 days ago
User 4: B) definitely seems like the most straightforward choice. It's a practical solution.
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Isreal
10 days ago
User 3: I would go with B) as well. It's a quick solution to ensure the case ID is included in the email.
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Tamesha
27 days ago
User 2: Agreed, using the Insert Property feature seems like the easiest way to include the case ID.
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Rasheeda
29 days ago
A) Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
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Blair
1 months ago
User 1: I think B) is the best option. It's simple and efficient.
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Eleni
1 months ago
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
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Ashton
2 months ago
I agree with Ciara. Option B seems like the most efficient way to ensure the email includes the case ID.
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Ciara
2 months ago
I think option B is correct because it allows us to add the case ID when composing the custom message.
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