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Pegasystems PEGACPSA88V1 Exam - Topic 1 Question 61 Discussion

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.To meet this requirement you need to set the_____________ in the service level to 3 daysAvailable Choices (select all choices that are correct)
C) deadline
A) goal
B) passed deadline
D) urgency

Pegasystems PEGACPSA88V1 Exam - Topic 1 Question 61 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 61
Topic #: 1
[All PEGACPSA88V1 Questions]

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement you need to set the_____________ in the service level to 3 days

Available Choices (select all choices that are correct)

Show Suggested Answer Hide Answer
Suggested Answer: C

To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user. Reference: https://academy.pega.com/topic/deadline-interval/v1


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Tamesha
1 month ago
I think we need to set the deadline to 3 days to ensure the disputes are resolved on time.
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