Pegasystems Exam PEGACPSA23V1 Topic 5 Question 31 Discussion

In a hiring application that includes tasks performed by different teams---HR creating and sending the offer letter, IT assigning the workstation, and Facilities assigning the work desk---the personas to be created correspond to each team handling specific responsibilities. Each persona represents a user or team involved in the process with distinct roles and access requirements. Therefore, the personas for HR, IT, and Facilities should be created to accurately reflect the workflow and ensure that system permissions and interfaces are appropriately configured for each group's tasks.