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Pegasystems PEGACPSA23V1 Exam - Topic 3 Question 41 Discussion

You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
B) Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
A) Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
C) Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.
D) Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.

Pegasystems PEGACPSA23V1 Exam - Topic 3 Question 41 Discussion

Actual exam question for Pegasystems's PEGACPSA23V1 exam
Question #: 41
Topic #: 3
[All PEGACPSA23V1 Questions]

You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.

Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.

After you create the Interview child case, how to do you configure the case type to achieve the required behavior?

Show Suggested Answer Hide Answer
Suggested Answer: B

To manage the progression of a Visa application case type, contingent upon the resolution of an Interview child case:

B . Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status. This approach is ideal for ensuring that the main Visa case does not proceed until the Interview child case is fully resolved, aligning the case progression with the actual completion of necessary procedural steps, thus maintaining process integrity and dependency.


by Tequila at May 17, 2026, 05:53 PM

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Dominga
2 days ago
Option B makes the most sense.
upvoted 0 times
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Von
7 days ago
I’m not sure about the SLA in option C, might complicate things.
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Gilberto
12 days ago
Option A is a good choice too, but B is more straightforward.
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Lisbeth
17 days ago
Wait, can we really auto-resolve cases? Sounds risky.
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Lea
22 days ago
Totally agree, the parent case should wait for the interview to be resolved.
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Wilda
28 days ago
I think option B makes the most sense.
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Krystal
1 month ago
I’m not sure about the automatic resolution in option D. It feels risky to resolve without confirmation from the consulate. I think B might be safer.
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Geraldine
1 month ago
I’m leaning towards option A because it makes sense to pause until the interview is scheduled, but I wonder if that would delay the process too much.
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Karl
1 month ago
I remember a similar question where we had to manage child cases. I feel like adding an SLA could be useful, but I’m not confident if that’s the right choice here.
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Earleen
3 months ago
I think we need to ensure the parent case waits for the Interview to be resolved, so maybe option B? But I'm not entirely sure if that's the best approach.
upvoted 0 times
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