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Pegasystems PEGACPSA23V1 Exam - Topic 3 Question 41 Discussion

You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
B) Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
A) Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
C) Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.
D) Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.

Pegasystems PEGACPSA23V1 Exam - Topic 3 Question 41 Discussion

Actual exam question for Pegasystems's PEGACPSA23V1 exam
Question #: 41
Topic #: 3
[All PEGACPSA23V1 Questions]

You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.

Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.

After you create the Interview child case, how to do you configure the case type to achieve the required behavior?

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Suggested Answer: B

To manage the progression of a Visa application case type, contingent upon the resolution of an Interview child case:

B . Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status. This approach is ideal for ensuring that the main Visa case does not proceed until the Interview child case is fully resolved, aligning the case progression with the actual completion of necessary procedural steps, thus maintaining process integrity and dependency.


by Tequila at May 17, 2026, 05:53 PM

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Earleen
1 month ago
I think we need to ensure the parent case waits for the Interview to be resolved, so maybe option B? But I'm not entirely sure if that's the best approach.
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