An application contains cases which transition though different statuses throughout their life cycle which typically lasts 3 months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.
To design a reporting strategy that displays the number of cases by status at the end of each month for a 12-month period, follow these steps:
Configure an Agent: Set up an agent to run at the end of each month to capture the status of all cases.
Record Data: The agent records the case statuses in a separate table specifically created for this purpose.
Reporting: Generate reports based on the data stored in this table to provide an accurate month-end snapshot of case statuses.
Configuring agents in Pega
Tommy
5 months agoCammy
5 months agoClorinda
5 months agoRolf
6 months agoSylvie
6 months agoMike
6 months agoAlona
7 months agoJames
7 months agoDeeanna
7 months agoJustine
7 months agoChana
7 months agoBrande
8 months agoJamey
8 months agoJerry
8 months agoMaryann
8 months agoAmos
8 months agoAdell
5 months agoMarnie
5 months agoBev
5 months agoTerrilyn
6 months agoLatosha
8 months agoLeoma
9 months ago