Pegasystems PEGACPDS88V1 Exam - Topic 1 Question 10 Discussion

Actual exam question for Pegasystems's PEGACPDS88V1 exam

Question #: 10
Topic #: 1

U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?

AThe Retention issue

BThe Sales issue

CThe Sales issue and the Retention issue

DNo modification is required

Show Suggested Answer

Suggested Answer: A

To comply with the new business rule of showing a proactive retention offer to high churn risk customers, you should modifythe Retention issue.

by Judy at Apr 26, 2024, 11:04 PM

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Tammara

3 months ago

Seems like a smart move to address churn risk!

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Ty

3 months ago

Wait, are we really just focusing on retention now?

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Wai

3 months ago

No way, I don't see why any changes are needed.

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Stephaine

4 months ago

I think both Sales and Retention issues should be modified.

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Antonio

4 months ago

Definitely need to modify the Retention issue.

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Hyun

4 months ago

I’m leaning towards option C, but I’m a bit confused about how both issues interact in this scenario.

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Tarra

4 months ago

I feel like just changing the Retention issue might be enough, but what if there are overlaps with the Sales issue?

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Eun

4 months ago

I'm not entirely sure, but I remember something about needing to adjust both the Sales and Retention issues in a similar practice question.

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Vallie

5 months ago

I think we should definitely modify the Retention issue since the goal is to keep high churn risk customers.

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Meaghan

5 months ago

I think the key here is that the bank wants to show a proactive retention offer to high churn risk customers. That means I need to modify the Retention issue to comply with the new business rule. The Sales issue doesn't seem directly relevant to this requirement.

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Idella

5 months ago

Okay, let me think this through. The bank wants to show a proactive retention offer to high churn risk customers, so that means I need to focus on the Retention issue. I'll select that option.

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Dierdre

5 months ago

Hmm, I'm a bit unsure here. The question mentions the bank wants to lower the number of customers that leave, but it also talks about personalizing credit card offers. I'm not sure if I should modify the Sales issue, the Retention issue, or both.

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Otis

5 months ago

This seems straightforward. The bank wants to show a proactive retention offer to high churn risk customers, so I'd modify the Retention issue to comply with the new business rule.

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Marg

5 months ago

Ah, I remember learning about SOAP web services in my networking class. I'm pretty confident I can identify the correct answer here. Let me just double-check the options.

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Leigha

5 months ago

I think I've got this! Attendance Event is definitely the right choice for tracking absences, and Term Grade is perfect for midyear grades. I'm confident those are the two correct answers.

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