Pegasystems Exam PEGACPDC88V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 37
Topic #: 6

U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.

To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best-Action Designer? (Choose Two)

ADefine the starting population.

BEnable a web channel.

CMap the real-time container to a business structure level.

DAdd contact policy rules.

Show Suggested Answer

Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Ayesha at Dec 05, 2024, 06:18 PM

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Frank

19 days ago

I'm with the rest of you on this one. B and C are the way to go. Although, I do wonder if the person who wrote this question has ever actually used Pega before. Just sayin'.

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Emerson

23 days ago

Haha, I bet someone out there is going to pick 'Add contact policy rules' just to be different. But B and C are definitely the right answers here.

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Harris

1 days ago

I agree, B and C are the correct tasks to ensure in the Channel tab.

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Leonardo

28 days ago

Wait, why would we need to define the starting population? That's for the campaign, not the channel configuration. I'm going with B and C as well.

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Pansy

1 days ago

I think B and C are the right tasks to complete in the Channel tab.

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Tracie

2 months ago

I think the correct answers are B and C. Enabling the web channel and mapping the real-time container to a business structure level are the key tasks to ensure the website can communicate with Pega Customer Decision Hub.

upvoted 0 times