Pegasystems Exam PEGACPDC88V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 37
Topic #: 6

U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.

To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best-Action Designer? (Choose Two)

ADefine the starting population.

BEnable a web channel.

CMap the real-time container to a business structure level.

DAdd contact policy rules.

Show Suggested Answer

Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Ayesha at Dec 05, 2024, 06:18 PM

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Tracie

7 hours ago

I think the correct answers are B and C. Enabling the web channel and mapping the real-time container to a business structure level are the key tasks to ensure the website can communicate with Pega Customer Decision Hub.

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