Pegasystems PEGACPDC88V1 Exam - Topic 4 Question 4 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 4
Topic #: 4

U+ Bank is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS.

Which type of outbound interaction do you configure to implement this requirement?

AScheduled update

BSecurity event

CCustomer event

DPriority communication

Show Suggested Answer

Suggested Answer: D

A priority communication is a type of outbound interaction that allows you to send urgent messages to customers that are not related to any specific offer or proposition. You can use priority communications to inform customers about important events or changes that affect their relationship with your organization. In this case, the bank wants to share the new temporary contact details with all customers over an SMS, so creating a priority communication is the best option. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Annmarie at Aug 09, 2023, 06:55 PM

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Marsha

4 months ago

This sounds a bit off, are they really handling this correctly?

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Susy

4 months ago

Wait, why not just use a Customer event? Seems simpler.

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Renay

4 months ago

Isn't a Scheduled update more appropriate for this?

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Dorsey

5 months ago

Totally agree, they need to inform customers ASAP!

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Ailene

5 months ago

I think it should be a Priority communication.

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Lenny

5 months ago

Security events seem unrelated, but I’m confused about the difference between customer and priority communications.

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Aide

5 months ago

I feel like scheduled updates are more for regular notifications, so I'm leaning towards option D.

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Dawne

5 months ago

I'm not entirely sure, but I remember something about customer events being used for updates. Could that apply here?

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Elliott

5 months ago

I think this might be a priority communication since it's urgent to inform customers about the technical issue.

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Kristian

6 months ago

Hmm, I'm not sure about this one. I'll need to review the differences between the features to decide which one is the best fit.

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Fabiola

6 months ago

I'm pretty confident on this one. The tax components of continuing operations typically include changes in tax status, as well as things like deferred taxes and tax credits. I'll select option A.

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Felix

6 months ago

Hmm, I'm a bit unsure about this one. I know Cisco has some kind of intent-based networking, but I can't remember the specific components. I'll have to think this through carefully.

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Vallie

6 months ago

This question seems straightforward - the key is determining whether the database is compliant with GDPR principles. I'll need to carefully consider the details provided about the password protection and the scope of the data.

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Dong

6 months ago

I feel pretty confident about this one. Based on the information provided, I think updating the corporate security policy to include personal devices would be the logical first step the committee should take.

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