Pegasystems PEGACPDC88V1 Exam - Topic 4 Question 3 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 3
Topic #: 4

As a decisioning architect, you advise the board on the business issues for which they must use the Next-Best-Action strategy. Which three business issues do you recommend? (Choose Three)

AResource Planning

BService

CRetention

DCollections

EAccounting

Show Suggested Answer

Suggested Answer: B, C, D

The Next-Best-Action strategy is a customer-centric approach that aims to deliver the most relevant and valuable proposition for each customer at any given moment. You can use the Next-Best-Action strategy to address various business issues that involve customer interactions, such as service, retention, and collections. Service is the process of providing assistance and support to customers who have questions or problems. Retention is the process of preventing customers from leaving or switching to competitors. Collections is the process of recovering unpaid debts from customers who are delinquent or defaulting on their obligations. These are all business issues that can benefit from using the Next-Best-Action strategy. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Benedict at Aug 08, 2023, 10:56 PM

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Sarah

3 months ago

Wait, Accounting isn't even mentioned? That's wild!

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Tammara

3 months ago

Resource Planning should definitely be in there!

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Norah

4 months ago

Not sure about Collections being a top issue.

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Emelda

4 months ago

Totally agree with Retention! It's crucial.

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Santos

4 months ago

I’d go with Retention, Service, and Collections.

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Carlee

4 months ago

I definitely recall that retention is crucial, but I wonder if accounting could also be a valid choice given its impact on decision-making.

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Dell

4 months ago

I'm a bit confused about resource planning; it seems relevant, but I feel like it might not be as direct as retention or service.

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Catarina

5 months ago

I remember practicing a question like this, and I think service and collections were mentioned as important areas for Next-Best-Action strategies.

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Corrie

5 months ago

I think retention is definitely one of the key issues we should focus on, but I'm not sure about the other two.

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Wilda

5 months ago

Okay, I've got this. The key is using a security predicate to filter the rows that users can access. That's definitely the best approach here. I'm confident I can nail this question.

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Renato

5 months ago

I'm a bit confused. The question mentions that the purchase orders include stock, nonstick, freight, and text lines. Could that be the issue? Maybe certain types of lines are preventing the purge from working as expected.

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Tegan

5 months ago

This seems straightforward. Azure Firewall and Azure Traffic Manager are the two Azure resources I'd use. The Firewall can inspect and control the outbound traffic, while Traffic Manager can help manage and load balance the traffic.

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