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Pegasystems Exam PEGACPDC88V1 Topic 10 Question 23 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam
Question #: 23
Topic #: 10
[All PEGACPDC88V1 Questions]

Which of the following reasons explains why a customer might receive an action that they already accepted?

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Suggested Answer: C

Pega Customer Decision Hub is a dynamic and adaptive system that constantly reevaluates the Next-Best-Action for each customer based on their interactions and feedback. If a customer rejects an offer, the system will update the customer profile and the offer performance, and then reapply the Next-Best-Action strategy to select and prioritize another offer that is more relevant and valuable for the customer. Verified Reference: [Pega Decisioning Consultant | Pega Academy]


by Staci at Jun 23, 2024, 12:18 AM

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Devora
1 months ago
Haha, I bet the person who wrote this question already accepted it multiple times!
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Lucy
8 days ago
A) The action suitability conditions are not defined.
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Layla
1 months ago
I'm going with A. The suitability conditions are not defined, so the system might offer something the customer already accepted.
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Colette
2 months ago
B makes the most sense to me. The volume constraint should be set to exclude previously accepted offers.
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Nickolas
27 days ago
Yes, the volume constraint should definitely be set to exclude previously accepted offers.
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Erasmo
1 months ago
I agree, B seems like the most logical choice.
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Alex
2 months ago
D seems like the right choice. The actions are filtered based on eligibility, which could lead to receiving an action they've already accepted.
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Cecily
2 months ago
I think option C is the correct answer. The suppression rules should be defined to exclude previously accepted actions.
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Barney
2 months ago
But if the suppression rules are not defined, then the customer might receive an action they already accepted.
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Chara
2 months ago
I disagree, I believe the answer is D.
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Barney
2 months ago
I think the answer is C.
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