Pegasystems PEGACPBA24V1 Exam - Topic 3 Question 13 Discussion

Actual exam question for Pegasystems's PEGACPBA24V1 exam

Question #: 13
Topic #: 3

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

AWhen Verify solution step starts

BWhen the Process ticket step starts

CWhen the Process ticket step completes

DWhen the Triage stage completes

Show Suggested Answer

Suggested Answer: B

by Charlie at Apr 10, 2026, 05:51 AM

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11 hours ago

I remember a similar question where the status changed after a step completed. Maybe it's when the Process ticket step completes?

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6 days ago

I think the status changes when the Process ticket step starts, but I'm not entirely sure.

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