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Pegasystems PEGACPBA24V1 Exam - Topic 3 Question 1 Discussion

An airline has the following requirement:A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.How do you configure the case life cycle to meet this requirement?
A) Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
B) Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
C) Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
D) Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed

Pegasystems PEGACPBA24V1 Exam - Topic 3 Question 1 Discussion

Actual exam question for Pegasystems's PEGACPBA24V1 exam
Question #: 1
Topic #: 3
[All PEGACPBA24V1 Questions]

An airline has the following requirement:

A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.

How do you configure the case life cycle to meet this requirement?

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Suggested Answer: A

by Kasandra at Aug 15, 2025, 08:29 PM

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Mariko
7 months ago
Wait, do they really need all that info? Seems excessive!
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Timothy
7 months ago
I think B makes more sense for automatic handling.
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Louisa
7 months ago
D is too vague, we need more structure!
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Lashawna
7 months ago
C seems like a solid choice, but I'm not sure about the conditions.
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Carol
8 months ago
Sounds like option A is the way to go!
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Fatima
8 months ago
I’m leaning towards the optional action. It seems like the most straightforward way to let passengers provide their info without complicating the case life cycle too much.
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Kenny
8 months ago
Adding a process sounds familiar. I feel like we did something similar in our last session, but I can't recall the exact conditions we applied.
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Ceola
8 months ago
I remember a practice question where we had to decide on using a child case. It seems like that could work here too, but I’m not convinced it’s the best option.
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Angella
9 months ago
I think we might need to create a stage for the service animal accommodation, but I'm not entirely sure if it should have a validation condition.
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Shad
9 months ago
Ooh, I like the idea of applying an optional action to the appropriate stage to allow the passenger to provide the information as needed. That seems like a nice user-friendly way to handle this requirement.
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Leonor
9 months ago
I'm leaning towards adding a process to the case life cycle for the service animal accommodation and applying a condition to determine when to run the process. That seems like a more flexible approach that could handle different scenarios.
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Ezekiel
9 months ago
Hmm, I'm a bit confused on this one. Should we create a child case for the service animal accommodation instead? That way, it can be automatically resolved unless the passenger actually needs the accommodation.
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Cherry
9 months ago
I think the best approach here is to configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition. This way, the passenger will be prompted to provide the required information before the case can progress.
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