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Pegasystems PEGACPBA24V1 Exam - Topic 1 Question 12 Discussion

In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.Both the vendor and customer should be notified at each milestone.To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)
A) Set the deadline to the required response time based on policy and send notifications to both parties and D) Set the goal to be the required response time based on policy and send notifications to both parties
B) Set the goal to be the desired response time based on policy and send notifications to both parties
C) Set the deadline to be the desired response time based on policy and sends notifications to both parties

Pegasystems PEGACPBA24V1 Exam - Topic 1 Question 12 Discussion

Actual exam question for Pegasystems's PEGACPBA24V1 exam
Question #: 12
Topic #: 1
[All PEGACPBA24V1 Questions]

In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.

Both the vendor and customer should be notified at each milestone.

To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

by Rossana at Apr 04, 2026, 12:00 AM

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Gail
4 hours ago
I think A and D are the best choices. Clear deadlines and notifications are key.
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Samira
5 days ago
Not sure if the vendor will actually respond on time, though.
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Carlota
10 days ago
Definitely A and D, can't go wrong with those!
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Jenelle
16 days ago
Wait, are we really setting goals instead of deadlines?
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Louann
2 months ago
I think B is better than A, honestly.
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Luther
2 months ago
A and D seem like the best options.
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Kris
3 months ago
I feel like option C could be a trap since it says "desired" instead of "required." I think I should stick with A and D for clarity.
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Tamar
3 months ago
I’m a bit confused about whether "desired" and "required" are interchangeable here. I feel like I might lean towards option B, but I need to double-check the definitions.
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Rosio
3 months ago
I remember a practice question where we had to set goals and deadlines, and I think option D might be the right choice since it emphasizes the required response time.
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Berry
3 months ago
I think option A makes sense because it clearly states the deadline based on policy, but I'm not sure about the difference between "goal" and "deadline" in this context.
upvoted 0 times
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