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Knowledge and skills are requirements of the auditor's competence. Select two from the following topics of knowledge that apply to every member of an audit team auditing an ISO 9001 quality management system.
Suggested Answer: A, B
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According to ISO 9001:2015, clause 7.2, an auditor shall have the competence to:
Understand the requirements of ISO 9001 and how they relate to the audit
Understand the organization's quality management system and its processes
Understand the applicable legal, regulatory, contractual and other requirements that affect the audit
Understand the needs and expectations of interested parties other than customers
Plan and conduct audits in accordance with ISO 19011
Evaluate audit evidence and draw appropriate conclusions
Communicate audit findings effectively1
Therefore, knowledge of ISO 9001 requirements and ISO 19011 audit principles are essential for every member of an audit team auditing an ISO 9001 quality management system.
32 comments · newest first
EL
Elsa
10 months ago
Not sure about F. Seems too broad for an audit focus.
ST
Stephanie
11 months ago
A and E are the must-haves for sure!
KI
King
11 months ago
Surprised D is even an option. Not relevant for audits!
JA
Jackie
11 months ago
I think C is important too, though. Can't ignore the market!
RI
Ria
11 months ago
Definitely A and B! Essential for any audit team.
JU
Judy
12 months ago
I keep thinking about the interested parties' requirements. It seems important, but I wonder if it’s as essential as the ISO 9001 requirements.
RI
Rikki
12 months ago
I feel like understanding the organisation's processes is crucial too, but I can't recall if it was one of the options we focused on in our study group.
CH
Christiane
12 months ago
I remember practicing a question about ISO 19011 principles, and it seems really relevant for auditors. Maybe that’s the second one we should choose?
AV
Avery
1 year ago
I think the requirements of ISO 9001 are definitely one of the key topics we need to know, but I'm not sure about the second one.
RE
Ressie
1 year ago
I'm a little confused - the question mentions "every member of an audit team," so I'm not sure if we need to consider the organization's financials or interested parties other than customers. Maybe those are less relevant for the whole team.
CL
Clare
1 year ago
I've got this! The audit team needs to know the organization's processes and market sector, in addition to the ISO 9001 requirements. That should cover the key areas.
EL
Elenora
1 year ago
Okay, let's think this through. The question is asking about the knowledge and skills needed by the audit team, so I'd focus on things like the requirements of the ISO 9001 standard and the audit principles from ISO 19011.
LA
Lavonne
1 year ago
Hmm, I'm a bit unsure about this one. I know the ISO 9001 standard is important, but I'm not sure which specific topics are most relevant.
RO
Rosalyn
1 year ago
This looks straightforward - the key is to focus on the core knowledge requirements for an ISO 9001 audit team.
SA
Sarah
1 year ago
I'm leaning towards the antivirus/antispyware software option. That could potentially block the unwanted apps, though it might not be as precise as the whitelisting/blacklisting approach.
AL
Alecia
2 years ago
B and F? Audit principles and interested parties? Who cares about that when you can just focus on the juicy financial details, am I right?
HE
Hector
2 years ago
E) Organisation's processes
KA
Kate
2 years ago
A) Requirements of ISO 9001
JA
Jaime
2 years ago
Haha, D is a good one! I bet the auditor can use that info to negotiate a bigger fee for the audit. But yeah, A and E are the way to go.
GI
Gilma
2 years ago
D? Really? What do the organization's invoicing and profits have to do with the audit? A and E are the obvious choices here.
JO
Jospeh
2 years ago
E) Organisation's processes
LO
Lorean
2 years ago
A) Requirements of ISO 9001
OR
Oretha
2 years ago
I believe B) ISO 19011 Audit principles and F) Requirements of auditee's interested parties other than customers are also important to consider during the audit process.
KA
Karl
2 years ago
I agree with Chau. Understanding the requirements of ISO 9001 and the organisation's processes are crucial for conducting a successful audit.
JA
Jamey
2 years ago
I agree with A and E, but I'd also add B. Understanding the audit principles is crucial for a quality audit.
CU
Curtis
2 years ago
It's good to have a mix of knowledge and skills when auditing a quality management system.
AU
Audry
2 years ago
I agree, understanding the audit principles from B is crucial for a quality audit.
RO
Rosalyn
2 years ago
I think A and E are definitely important for auditing ISO 9001.
CH
Chau
2 years ago
I think A) Requirements of ISO 9001 and E) Organisation's processes are essential for auditing an ISO 9001 quality management system.
AL
Aleta
2 years ago
A and E, of course! The auditor needs to know the ISO 9001 requirements and the organization's processes to do their job effectively.
AB
Abel
2 years ago
Yes, knowing the organization's processes is also essential to ensure a thorough audit.
DA
Daniel
2 years ago
I agree, understanding the ISO 9001 requirements is crucial for auditing.