PECB Exam ISO-9001-Lead-Auditor Topic 4 Question 7 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam

Question #: 7
Topic #: 4

An internal auditor of a manufacturer of polystyrene packaging products for the electronics industry raised a nonconformity against section 10.3 of ISO 9001 in Report

IA202. The nonconformity (NC 3) stated:

"The reject rate of 'finished' product of 9.7% needs improvement as it doesn't meet the stated objective of top management of 5%."

Just before the Closing meeting of a third-party audit, the audit team leader is invited to a meeting with the Quality Manager. He tells the audit team leader that a

member of the audit team was seen taking photographs of the factory on his phone during the day and wants him suspended from the Closing meeting with any

nonconformities raised by him rescinded. The issue of photographs was not discussed during the opening meeting.

Select the three options for how the audit team leader might deal with this situation.

AInsist that the nonconformities must stand since they have been agreed by the team from other evidence gathered

BDelay the Closing meeting until the audit team leader has consulted his audit programme manager at Head Office

CAdvise the Quality Manager that the auditor will be reported to Head Office

DState that the auditor will take no further part in the audit and all his photographs will be deleted

EApologise for the situation and ensure the Quality Manager that all photographs will be deleted during the Closing meeting

FAdvise the Quality Manager that he, as audit team leader, needs to speak to the auditor about the situation and he will report back to the Quality Manager once this is done

Show Suggested Answer

Suggested Answer: C

Questions no: 16 Verified Answer: = C. 7.4 Communication Comprehensive But Short =

by Stephanie at Apr 23, 2024, 03:29 PM

Limited Time Offer

25%

Off

Get Premium ISO-9001-Lead-Auditor Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Stephaine

1 days ago

Hmm, this is a tricky situation. I'd say the audit team leader should speak to the auditor first and get the full story before making any decisions. Deleting the photos without understanding the context could backfire.

upvoted 0 times

...