Palo Alto Networks XSIAM-Engineer Exam - Topic 4 Question 10 Discussion

Actual exam question for Palo Alto Networks's XSIAM-Engineer exam

Question #: 10
Topic #: 4

During a new Cortex XSIAM deployment, a user consistently experiences timeout sessions while trying to connect to the agent through Live Terminal, even though the firewall engineer has confirmed that all source IP addresses, port 443, and destinations are allowed.

What could be causing these persistent timeout issues?

AUser does not have administrative privileges on the managed endpoint.

BSSL Decryption is currently being used to inspect the underlying traffic.

CNTP is not synchronized with the server time.

DLive Terminal feature is not supported on the current OS.

Show Suggested Answer

Suggested Answer: B

Persistent timeout issues with Cortex XSIAM Live Terminal, despite firewall rules being open, are often caused by SSL Decryption inspecting the traffic. Live Terminal relies on secure, end-to-end TLS communication, and decryption breaks this channel, leading to session failures.

by Carma at Apr 02, 2026, 09:11 PM

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Annamae

I remember we discussed how SSL Decryption can sometimes interfere with connections. Could that be the issue here?

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