Quality assurance - that's the one! The definition talks about evaluating performance to ensure the project meets quality standards, which is exactly what quality assurance is all about.
I'm a little confused on this one. I was thinking the document should have just 1 use case, to really nail down the core functionality. But I could see the value in including a few more. Hmm, I'll have to re-read the question carefully.
Melodie
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