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Palo Alto Networks PCCET Exam - Topic 11 Question 89 Discussion

Actual exam question for Palo Alto Networks's PCCET exam
Question #: 89
Topic #: 11
[All PCCET Questions]

The customer is responsible only for which type of security when using a SaaS application?

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Suggested Answer: C

Data security is the only type of security that the customer is fully responsible for when using a SaaS application. Data security refers to the protection of data from unauthorized access, use, modification, deletion, or disclosure.Data security includes aspects such as encryption, backup, recovery, access control, and compliance12. The customer is responsible for ensuring that their data is secure in transit and at rest, and that they comply with any applicable regulations or policies regarding their data.

The other types of security - physical, platform, and infrastructure - are the responsibility of the SaaS provider. Physical security refers to the protection of the hardware and facilities that host the SaaS application. Platform security refers to the protection of the software and services that run the SaaS application. Infrastructure security refers to the protection of the network and systems that support the SaaS application.The SaaS provider is responsible for ensuring that these layers of security are maintained and updated, and that they meet the required standards and certifications34.Reference:

SaaS and the Shared Security Model

A Guide to SaaS Shared Responsibility Model

The Shared Responsibility Model for Security in The Cloud (IaaS, PaaS & SaaS)

Shared responsibility in the cloud


by Sanjuana at Nov 19, 2025, 10:36 PM

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Twana
1 day ago
Totally agree, the customer handles their own data security!
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Ashlee
7 days ago
I'm going with C) data. The customer can't be responsible for the provider's infrastructure or platform.
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Slyvia
12 days ago
C) data is the right answer. The customer has to protect their own data, but the provider handles everything else.
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Leatha
17 days ago
Haha, physical security? Really? I'm pretty sure the SaaS provider takes care of that.
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Jade
22 days ago
I think the correct answer is C) data. The provider handles the rest of the security.
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Timothy
27 days ago
I feel like physical security is definitely not the customer's responsibility, but I can't recall if it's just data or something else too.
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Chun
1 month ago
I’m a bit confused; I thought customers had some responsibility for platform security too, but maybe that’s not the case in SaaS?
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Veronika
1 month ago
I remember a practice question that emphasized the shared responsibility model, and it pointed to data as the key area for customers.
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Cherelle
1 month ago
I think the customer is mainly responsible for data security in a SaaS model, but I'm not entirely sure.
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Mari
2 months ago
I'm a bit unsure on this one. I know the customer isn't responsible for the physical or infrastructure security, but I'm not 100% sure about the platform and data security. I'll have to think it through carefully.
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Frederica
2 months ago
I'm pretty confident the answer is C) data security. The provider handles the physical, platform, and infrastructure security, so the customer's only responsibility is to protect their own data in the SaaS application.
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Viola
2 months ago
Okay, let me think this through. In a SaaS model, the provider is responsible for the platform and infrastructure security, so the customer must only be responsible for the data security. I'm going to go with C) data.
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Georgene
2 months ago
The customer is only responsible for data security when using a SaaS application. That's a no-brainer.
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Carma
3 months ago
It's definitely C) data.
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Lizbeth
3 months ago
Right! Customers need to manage their data security well.
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Carry
3 months ago
Hmm, I'm not totally sure about this one. I know the customer isn't responsible for the physical or infrastructure security, but I'm a bit confused about the platform and data security responsibilities.
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Karina
3 months ago
I think the answer is C) data security. The customer is responsible for protecting their own data in a SaaS application.
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Arminda
2 months ago
Definitely! The customer must protect their data.
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Mendy
2 months ago
I agree, data security is key!
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