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Oracle 1Z0-343 Exam - Topic 10 Question 103 Discussion

Actual exam question for Oracle's 1Z0-343 exam
Question #: 103
Topic #: 10
[All 1Z0-343 Questions]

Your client has situations where sometimes Customer Service Representatives (CSR) need to enter a sales order and then come back to it later to resolve client questions, add more information or lines, and so on.

What Is the correct way to handle this request?

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Suggested Answer: C

by Armando at Nov 23, 2025, 11:58 AM

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Johnna
5 hours ago
A sounds efficient, but is it really the best long-term solution?
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Julene
5 days ago
Totally agree with D, it keeps things organized!
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Louvenia
10 days ago
Wait, can we really just change line types like that?
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Dannette
29 days ago
I think B is better for clarity in processing.
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Mabelle
1 month ago
Option D seems the simplest for tracking.
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Johnson
1 month ago
Option A sounds a bit convoluted. Why not just use a simple hold code instead of messing with order activity rules?
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Chi
1 month ago
Haha, imagine the CSR just forgetting to remove the hold code. Order stuck in limbo forever!
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Paz
2 months ago
Option C is clever, but I'm not sure I'd want to rely on a line type that doesn't affect inventory. Seems like it could lead to complications down the line.
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Harrison
2 months ago
I like option B. Having a dedicated order type with custom rules and a special pick slip program sounds like a robust solution.
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Paz
2 months ago
I feel like option C could work too, especially if it allows CSRs to manage inventory better, but I’m not confident about how the line types interact.
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Huey
2 months ago
I'm leaning towards option A because adding Order Activity Rules seems like it would help manage the order effectively, but I can't recall all the details.
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Raul
2 months ago
I remember practicing a similar question where we had to decide on order types. Option B might be a good choice, but it seems a bit complicated.
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Millie
3 months ago
I think option D sounds familiar since we discussed hold codes in class, but I'm not entirely sure if it's the best approach for this scenario.
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Teri
3 months ago
I'm a bit torn between options C and D. I like the simplicity of option C, but I'm not sure if creating a special line type is the best approach. Option D seems a bit more straightforward, but I'd want to make sure the hold code functionality works well in practice.
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Farrah
3 months ago
I'm leaning towards option D as well. It seems like the most flexible and easy-to-implement solution, and it allows the CSRs to easily manage the orders without having to worry about more complex order activity rules or inventory impacts.
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Tran
3 months ago
Option D seems the most straightforward. A hold code is a simple way to pause an order and come back to it later.
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Ozell
3 months ago
Option B seems like it could be a good solution, but it also sounds like it might be a bit more complex to implement. I'd want to make sure I fully understand the implications of creating a new order type and a custom Pick Slip program before recommending that.
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Sherell
4 months ago
I prefer option A. It keeps everything organized.
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Carisa
4 months ago
I'm a bit confused by this question. It seems like there are a few different ways to approach it, but I'm not sure which one is the "correct" way. I'll need to think through the pros and cons of each option more carefully.
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Janine
4 months ago
I think option D sounds like the best approach. Creating a hold code that the CSR can add and remove seems like the simplest and most straightforward way to handle this requirement.
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King
3 months ago
I agree, option D is definitely the easiest to implement.
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Bettina
4 months ago
Yeah, a hold code makes it clear when the order is ready.
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