Nutanix Exam NCP-US Topic 6 Question 11 Discussion

Actual exam question for Nutanix's NCP-US exam

Question #: 11
Topic #: 6

An administrator is upgrading Files from version 3.7 to 4.1 in the highly secured environment the pre-upgrade check fail with below error:

FileServer preupgrade check failed with cause (s) Sub task poll timed out

What initial troubleshooting step should the administrator take?

AExamine the failed tasks on the FSVMs

BCheck the there is enough disk space on FSVMs.

CVerify connectivity between the FSVMs.

DIncrease upgrades timeout from ecli

Show Suggested Answer

Suggested Answer: A

According to Nutanix Objects User Guide1, ''Objects supports Active Directory (AD) authentication for users and groups that are part of an AD domain.'' However, ''To access a bucket using AD credentials, you must have permissions on that bucket.'' Therefore, the administrator should verify that the sharing policies for the bucket allow access for the AD account.

by Ernest at Jul 29, 2023, 10:03 PM

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Elke

2 months ago

I'm with Ollie on this one. Verifying the connectivity between the FSVMs is the way to go. If that checks out, then we can look at other possibilities. 'Sub task poll timed out' - sounds like a classic case of 'it's always DNS'.

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Whitley

2 months ago

Hmm, disk space could be a culprit too. But if the error is specifically about a 'sub task poll timed out', I'd lean towards the connectivity check. Gotta love these real-world scenarios, eh?

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Theola

17 days ago

Double check the network configurations

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Tawna

1 months ago

Ensure there are no firewall restrictions

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Marsha

1 months ago

Verify if all servers are reachable

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Billy

1 months ago

Check network connectivity first

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Ollie

2 months ago

Increasing the upgrade timeout from ecli might be a quick fix, but it doesn't address the root cause. I'd go with option C to verify the connectivity first.

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Roxane

2 months ago

The pre-upgrade check failure suggests a connectivity issue between the FSVMs. Checking the connectivity seems like the most logical first step to me.

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