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Nutanix NCP-US Exam - Topic 6 Question 11 Discussion

An administrator is upgrading Files from version 3.7 to 4.1 in the highly secured environment the pre-upgrade check fail with below error:FileServer preupgrade check failed with cause (s) Sub task poll timed outWhat initial troubleshooting step should the administrator take?
A) Examine the failed tasks on the FSVMs
B) Check the there is enough disk space on FSVMs.
C) Verify connectivity between the FSVMs.
D) Increase upgrades timeout from ecli

Nutanix NCP-US Exam - Topic 6 Question 11 Discussion

Actual exam question for Nutanix's NCP-US exam
Question #: 11
Topic #: 6
[All NCP-US Questions]

An administrator is upgrading Files from version 3.7 to 4.1 in the highly secured environment the pre-upgrade check fail with below error:

FileServer preupgrade check failed with cause (s) Sub task poll timed out

What initial troubleshooting step should the administrator take?

Show Suggested Answer Hide Answer
Suggested Answer: A

According to Nutanix Objects User Guide1, ''Objects supports Active Directory (AD) authentication for users and groups that are part of an AD domain.'' However, ''To access a bucket using AD credentials, you must have permissions on that bucket.'' Therefore, the administrator should verify that the sharing policies for the bucket allow access for the AD account.


by Ernest at Jul 29, 2023, 10:03 PM

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Annmarie
8 months ago
Increasing the timeout seems like a workaround, not a fix.
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Stephane
8 months ago
Disk space should be checked too, just in case.
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Royal
8 months ago
Surprised that timeout is even an option!
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Belen
8 months ago
I think verifying connectivity is more crucial.
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Mertie
9 months ago
Definitely check the failed tasks on the FSVMs first.
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Catalina
9 months ago
Increasing the upgrade timeout sounds like a possible solution, but I wonder if that’s really the initial step we should take.
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Henriette
9 months ago
I practiced a similar question, and I feel like checking disk space could be relevant too. If there’s not enough space, it could cause issues.
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Golda
9 months ago
I'm not entirely sure, but I remember something about examining failed tasks being important. Maybe that’s a good starting point?
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Dominga
9 months ago
I think the first step should be to check the connectivity between the FSVMs. That seems crucial for any upgrade process.
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Dorinda
9 months ago
Ah, I see the issue now. The code is using `select()` when it should be using `drop()`. And the column names need to be passed as strings, not wrapped in `col(). I'm pretty confident option E is the right solution here.
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Jamie
9 months ago
Okay, the key here is understanding how NSX can simplify disaster recovery. I'll focus on that aspect.
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Golda
10 months ago
Hmm, I'm a bit confused. I know Ansible uses variables, but I'm not sure where they're usually stored. I'll have to think this through carefully.
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Elke
1 year ago
I'm with Ollie on this one. Verifying the connectivity between the FSVMs is the way to go. If that checks out, then we can look at other possibilities. 'Sub task poll timed out' - sounds like a classic case of 'it's always DNS'.
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Whitley
1 year ago
Hmm, disk space could be a culprit too. But if the error is specifically about a 'sub task poll timed out', I'd lean towards the connectivity check. Gotta love these real-world scenarios, eh?
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Theola
1 year ago
Double check the network configurations
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Tawna
1 year ago
Ensure there are no firewall restrictions
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Marsha
1 year ago
Verify if all servers are reachable
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Billy
1 year ago
Check network connectivity first
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Ollie
1 year ago
Increasing the upgrade timeout from ecli might be a quick fix, but it doesn't address the root cause. I'd go with option C to verify the connectivity first.
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Roxane
1 year ago
The pre-upgrade check failure suggests a connectivity issue between the FSVMs. Checking the connectivity seems like the most logical first step to me.
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Francine
1 year ago
Restart FileServer services
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Alaine
1 year ago
Verify firewall settings
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Providencia
1 year ago
Check network connectivity between FSVMs
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Alaine
1 year ago
I think verifying connectivity between the FSVMs is also important. It could be a network issue causing the timeout.
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Oretha
1 year ago
I agree with Coral, checking disk space is a good first step. It could be causing the timeout issue.
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Coral
1 year ago
I think the administrator should check if there is enough disk space on FSVMs.
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