After configuring Smart DR, an administrator is unable see the policy in the Policies tab. The administrator has confirmed that all FSVMs are able to connect to Prism Central via port 9440 bidirectional.
Ah, I see. This seems to be a common issue with Smart DR. My guess is that the port 7575 configuration is the culprit. I'd recommend checking that the port is open for the correct IP addresses on both the source and target clusters.
I think the key here is to focus on the file server configuration. The question mentions that the administrator is unable to see the policy, so it's likely related to the file server setup. I'd start by double-checking the protocol and version compatibility.
I'm a bit confused here. If the FSVMs can connect to Prism Central, then the port 9440 connectivity seems to be working. Maybe it's something to do with the protocols or the port 7575 configuration.
Okay, let's see. The administrator has confirmed connectivity to Prism Central, so that's not the issue. I'm wondering if it could be a version mismatch between the primary and recovery file servers.
I'm leaning towards D. If the internal/storage IPs aren't open, then the FSVM communication is going to be blocked, and that could definitely cause the policy to not show up.
I'm not sure about this one. Are the primary and recovery file servers really supposed to have the same version? I thought that was just for the FSVM itself.
Lacey
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