After configuring Smart DR, an administrator is unable see the policy in the Policies tab. The administrator has confirmed that all FSVMs are able to connect to Prism Central via port 9440 bidirectional.
What is the possible reason for this issue?
31 comments · newest first
LA
Lacey
10 months ago
Just to clarify, is port 7575 really required for Internal/Storage IPs?
KA
Karol
11 months ago
I doubt it's the protocols, seems unlikely to cause this.
AN
Angella
11 months ago
Wait, are we sure it's not a version mismatch? Option C could be it.
KE
Kenia
11 months ago
Definitely agree with that, had the same issue before!
HE
Hershel
11 months ago
I think it might be option B, port 7575 needs to be open.
AD
Adela
11 months ago
I’m leaning towards the idea that port 7575 needs to be open for internal IPs, but I might be mixing it up with another scenario we practiced.
GE
Geoffrey
12 months ago
The version mismatch between the primary and recovery file servers sounds familiar. I feel like that could definitely cause issues with visibility.
AN
Angella
12 months ago
I think I saw a practice question about needing to open port 7575 for communication, but I can't recall if it was for internal or external IPs.
CH
Christa
1 year ago
I remember something about the protocols needing to match, but I'm not sure if that's the main issue here.
LO
Loren
1 year ago
Ah, I see. This seems to be a common issue with Smart DR. My guess is that the port 7575 configuration is the culprit. I'd recommend checking that the port is open for the correct IP addresses on both the source and target clusters.
AV
Avery
1 year ago
I think the key here is to focus on the file server configuration. The question mentions that the administrator is unable to see the policy, so it's likely related to the file server setup. I'd start by double-checking the protocol and version compatibility.
TE
Teresita
1 year ago
I'm a bit confused here. If the FSVMs can connect to Prism Central, then the port 9440 connectivity seems to be working. Maybe it's something to do with the protocols or the port 7575 configuration.
LA
Latanya
1 year ago
Okay, let's see. The administrator has confirmed connectivity to Prism Central, so that's not the issue. I'm wondering if it could be a version mismatch between the primary and recovery file servers.
CA
Cassandra
1 year ago
Hmm, this one seems tricky. I'll need to carefully review the information provided and think through the possible reasons.
RO
Rolland
1 year ago
I'm leaning towards D. If the internal/storage IPs aren't open, then the FSVM communication is going to be blocked, and that could definitely cause the policy to not show up.
LA
Lashon
1 year ago
Ha! Gotta love these networking questions. I bet the real issue is that one of the admins forgot to disable the firewall on their toaster. Classic!
CL
Clorinda
1 year ago
Check if the policies are properly configured.
JU
Julio
1 year ago
Could be a network configuration issue.
CH
Cheryll
1 year ago
Maybe there is a firewall blocking the connection.
PA
Paris
1 year ago
I'm not sure about this one. Are the primary and recovery file servers really supposed to have the same version? I thought that was just for the FSVM itself.
HE
Helaine
1 year ago
Check if the Smart DR configuration was done correctly to ensure the policies are visible.
BU
Bulah
1 year ago
It could be a compatibility issue between the primary and recovery file servers.
KA
Kayleigh
1 year ago
Maybe there is a network issue causing the policies not to show up.
RA
Raylene
2 years ago
I think the answer is B. Port 7575 is the key for Smart DR to work properly, so if it's not open, the policy won't show up in the Policies tab.
NA
Nan
1 year ago
True, but I still think the key is ensuring Port 7575 is open for all External/Client IPs of FSVMs.
GA
Gail
1 year ago
That could also be a possible reason for the issue.
AR
Aron
1 year ago
But what if the primary and recovery file servers do not have the same version?
SH
Sheridan
1 year ago
I believe the answer is B. Port 7575 needs to be open for Smart DR to function correctly.
QU
Quentin
2 years ago
I'm not sure, but option D also seems like a valid reason for the issue.
VI
Vincent
2 years ago
I agree with Hershel, port 7575 should be open for all External/Client IPs of FSVMs.
HE
Hershel
2 years ago
I think the possible reason could be option B.