You created the Netskope application in your IdP for user provisioning and validated that the API Integration settings are correct and functional. However, you are not able to push the user groups from the IdP into your Netskope tenant.
If user groups cannot be pushed from the IdP into Netskope, one possible cause is that the group contains both active and deactivated users. Deactivated users in a group can create conflicts during provisioning, as Netskope expects all users in the group to be active.
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