A customer is running several EF570 systems and uses the ability of the EF-Series systems to run two host protocols at the same time. You are installing a new EF570 that uses the NVMe protocol for a high performance computing application. The controller on-board ports will not connect, but the HIC ports are working fine.
In this scenario, what is the problem?
EF570 Systems: The EF570 supports multiple host protocols simultaneously, including NVMe.
Connection Issue: The controller on-board ports not connecting while HIC ports are working fine suggests a potential configuration issue.
SFP Mismatch: The most likely cause is that the on-board ports have the wrong Small Form-factor Pluggable (SFP) modules installed for NVMe protocol.
Solution: Ensure that the correct SFPs for NVMe protocol are installed in the on-board ports.
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