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NCLEX-PN Exam - Topic 2 Question 18 Discussion

The nurse can best communicate to a client that he or she has been listening by:
A) restating the main feeling or thought the client has expressed.
B) making a judgment about the client's problem.
C) offering a leading question such as, ''And then what happened?''
D) saying, ''I understand what you're saying.''

NCLEX-PN Exam - Topic 2 Question 18 Discussion

Actual exam question for NCLEX's NCLEX-PN exam
Question #: 18
Topic #: 2
[All NCLEX-PN Questions]

The nurse can best communicate to a client that he or she has been listening by:

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Suggested Answer: A

Restating allows the client to validate the nurse's understanding of what has been communicated. It's an active listening technique. Regarding Choice 2, judgments should be suspended in a nurse-client relationship. Choice 3 is incorrect because leading questions ask for more information rather than showing understanding. Choice 4 communicates understanding, but the client has no way of measuring the understanding.PsychosocialIntegrity


by Alida at May 05, 2026, 03:08 AM

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Donte
2 hours ago
Wait, is making a judgment really an option? That seems off.
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Moira
5 days ago
I disagree, D sounds more empathetic.
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Margarett
10 days ago
A is definitely the best choice! Restating shows you’re really listening.
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Marylin
16 days ago
Saying "I understand" feels a bit generic to me, so I wonder if D really shows that I'm listening. A seems stronger.
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Annice
2 months ago
I practiced a question similar to this, and I think leading questions can sometimes feel pushy. So I would probably avoid C.
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Coral
2 months ago
I'm not entirely sure, but I remember something about avoiding judgments in communication. So maybe B isn't right?
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Jennifer
2 months ago
I think the best way to show listening is by restating what the client said, so I would go with A. It feels like the most supportive option.
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