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A key Project Manager leaves an architectural firm halfway through a project. Several days of lost productivity pass while the new Project Manager determines the customized organization that the previous Project Manager used. The new Project Manager recommends implementing new office policies to create standards and quality control methods for the entire office.
Which methods should be implemented? Check the four that apply.
Comprehensive Detailed Explanation:
Best practices in quality management include:
A . Reviewing existing methods to identify inefficiencies
B . Standardizing workflow to prevent variability and loss of knowledge
D . Measuring performance to track productivity and outcomes
E . Continuous improvement ensures the office adapts and grows
C is incorrect as customization contradicts standardization and is the root of the issue. F is a drastic step not warranted by the situation.
NCARB ARE 5.0 PjM Handbook -- Quality management and office standards
Ballast ARE 5 Review Manual -- Project Management tools and quality assurance
AIA Best Practices -- Office workflow documentation and training