NAHQ CPHQ Exam - Topic 2 Question 7 Discussion
Case-mix adjustment accounts for the different types of patients in institutions. Adjustment should be considered when hospital survey results are being released to the public. The characteristics commonly associated with the patient reports on quality of care are all of the following EXCEPT:
C) Patient satisfaction and D) Number of visits to the hospitals
A) Patient age (i.e., older patients tend to report fewer problems with care)
B) Discharge service (e.g., childbirth patients evaluate their experiences more favourably
than do medical or surgical patients; medical patients report the most problems with care)
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