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NAHQ CPHQ Exam - Topic 2 Question 26 Discussion

One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI:
D) Focuses on the process, while QA focuses on individual performance
A) Stresses peer review, while QA focuses on the customer
B) Focuses on the individual, while QA focuses on the process
C) Stresses management by objective, while QA stresses team management

NAHQ CPHQ Exam - Topic 2 Question 26 Discussion

Actual exam question for NAHQ's CPHQ exam
Question #: 26
Topic #: 2
[All CPHQ Questions]

One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI:

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Suggested Answer: D

by Judy at May 09, 2022, 06:52 PM

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Latanya
8 months ago
Management by objective? That's a new one for me!
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Lennie
9 months ago
Wait, are we sure about that focus on processes? Seems off.
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Margarett
9 months ago
Totally agree, QI is more about improving systems!
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Lashon
9 months ago
I thought QA was all about the customer, not just individuals.
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Robt
9 months ago
QI really emphasizes the process over individual performance.
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Jerlene
9 months ago
I feel like I might be mixing up the terms, but I thought QA was more about individual performance, so that could mean D is correct?
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Gladys
9 months ago
I practiced a similar question where QI was described as being more about continuous improvement, which makes me lean towards D as well.
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Kenneth
9 months ago
I'm not entirely sure, but I remember something about QA being more focused on the end product and QI on the methods used.
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Gracia
9 months ago
I think QI is more about improving processes rather than just checking if things are done right, so maybe it's D?
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Kiera
9 months ago
I'm a bit confused on this one. Do we need to install the Teams desktop client or is that not necessary? I'll have to double-check the question.
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Yen
9 months ago
Hmm, this seems straightforward. I think the Microsoft 365 Roadmap would be the best tool to identify new features that have been released recently.
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Rupert
10 months ago
Okay, let's see. We need to support internet, email, voice, and the inventory database. Signal strength and SNR are key factors, and we need to keep packet loss low. I think option A might be the best fit.
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Elza
10 months ago
Okay, let me think this through. The question mentions electrical relays and a manufacturing facility, so I'm guessing the consultant should look at a system designed for industrial automation and control. SCADA seems like the most likely option.
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