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Microsoft MB2-717 Exam

Exam Name: Microsoft Dynamics 365 for Sales exam
Exam Code: MB2-717
Related Certification(s):
  • Microsoft MCSE: Business Applications Certifications
  • Microsoft Dynamics 365 Certifications
Certification Provider: Microsoft
Actual Exam Duration: 88 Minutes
Number of MB2-717 practice questions in our database: 116 (updated: 12-07-2019)
Expected MB2-717 Exam Topics, as suggested by Microsoft :
  • Topic 1: Create a Customer Organizational Structure/ Manage customer records/ Manage the sales process
  • Topic 2: Manage customer communication/ Manage sales literature and competitors/ Manage Leads and Oppertunities
  • Topic 3: Manage leads/ Identify and manage opportunities/ Utilize opportunity functionality/ Manage opportunity relationships
  • Topic 4: Manage Relationship and Sales Analysis/ Manage Relationship Intelligence/ Manage Relationship analysis
  • Topic 5: Intergrate Email with Dynamics 365 Sales/ Manage Sales by Using Sales Analysis Tools
  • Topic 6: Manage the Business Process Flow, Products by Using the Product Catalog, Price Structures, Product Relationships, Sales Transactional Records
  • Topic 7: Improve Sales Performance, Manage Goals and Visual Tools with Sales Analysis
  • Topic 8: Manage Customer Information/ Operate Dynamics 365 Sales Functions/ Perform Data Management and Lifecycle Management
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Free Microsoft MB2-717 Exam Actual Questions

Note: Premium Questions for MB2-717 were last updated On 12-07-2019 (see below)

Question #1

You are a Sales Manager using Microsoft Dynamics 365.

You need to analyze how your sales performance and activities relate to sales of products that happened after the initial order.

The sales transactions are stored in an ERP system.

Which tool should you use to combine your sales activities with your ERP sales data?

Reveal Solution Hide Solution
Correct Answer: A

Question #2

You are working with a sales division to better manage their sales processes by better utilizing the functionality of Microsoft Dynamics 365.

You recommend using Relationship Insights to better analyze customer-interaction data to improve sales efforts. What are two features of Relationship Insights that can be used to accomplish this? Each correct answer presents a complete solution.

Reveal Solution Hide Solution
Correct Answer: A, C

Question #3

You are a sales person for a large automobile dealership.

You created a lead within Microsoft Dynamics 365 for a potential customer who was interested in a current sales event at your dealership.

The potential customer selected a new car but was unable to finance it due to bad credit. The potential

customer has given up for the time being.

How should you modify the record to update it for this sales opportunity?

Reveal Solution Hide Solution
Correct Answer: A

Question #4

You are the project manager for a Microsoft Dynamics 365 implementation and are training the company sales staff.

All staff members use laptops with the Microsoft Office Suite fully installed.

How can sales staff access and use Dynamics 365 when they are traveling outside of the office? Each correct answer presents a complete solution.

Reveal Solution Hide Solution
Correct Answer: B, C

Question #5

You are using Microsoft Dynamics 365 on your tablet.

You need to be able to edit the opportunity records using Editable Grids on the tablet.

What do you need to do to enable Editable Grids on your tablet for opportunities?

Reveal Solution Hide Solution
Correct Answer: C

Editable Grids are enabled by your system administrator using a custom control. Editable Grids are available for Web, tablet, and phone entities.


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