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Microsoft MS-721 Exam - Topic 4 Question 55 Discussion

You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC) that uses Direct Routing.Users report that outbound PSTN calls fail.You need to identify the quantity of specific SBC SIP errors.What should you review m the Microsoft Teams admin center?
A) Endpoint Reports in Microsoft Call Quality Dashboard
B) the network effectiveness ratio on the usage tab for the SBC
C) the Jitter tab in Network parameters
D) Quality of Experience Reports in Microsoft Call Quality Dashboard

Microsoft MS-721 Exam - Topic 4 Question 55 Discussion

Actual exam question for Microsoft's MS-721 exam
Question #: 55
Topic #: 4
[All MS-721 Questions]

You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC) that uses Direct Routing.

Users report that outbound PSTN calls fail.

You need to identify the quantity of specific SBC SIP errors.

What should you review m the Microsoft Teams admin center?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Gerald at Apr 09, 2026, 06:31 AM

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Maryanne
28 days ago
I think B) the network effectiveness ratio is more relevant here.
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Ivette
1 month ago
A) Endpoint Reports in Microsoft Call Quality Dashboard is key.
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Janna
2 months ago
I practiced a similar question, and I think the Jitter tab might be more relevant for latency issues rather than SIP errors.
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Carlota
2 months ago
I feel like the Endpoint Reports could help us identify if the SBC is having issues with specific users.
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Emerson
2 months ago
I'm not entirely sure, but I remember something about the network effectiveness ratio being important for troubleshooting.
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Dewitt
2 months ago
I think we might need to check the Quality of Experience Reports since they usually provide insights on call quality issues.
upvoted 0 times
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