Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Microsoft Exam MB-910 Topic 6 Question 49 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 49
Topic #: 6
[All MB-910 Questions]

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.

You need to identify the next step in the process. What should you do next?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Fidelia at Jul 04, 2024, 03:07 PM

Limited Time Offer

25%

Off

Get Premium MB-910 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Madalyn
3 months ago
I'm going to go with option E) Send the technician on a wild goose chase, just to keep things interesting.
upvoted 0 times
Natalie
1 months ago
Not yet. First, you need to schedule and dispatch the work order to a technician.
upvoted 0 times
...
Erick
1 months ago
D) Review and close the work order.
upvoted 0 times
...
Mable
1 months ago
No, generating an invoice comes after the work is completed. The next step is to schedule and dispatch the work order.
upvoted 0 times
...
Dacia
2 months ago
C) Generate an invoice.
upvoted 0 times
...
Delisa
2 months ago
That's correct. Once the work order is created, the next step is to schedule and dispatch a technician to the customer's location.
upvoted 0 times
...
Loreta
2 months ago
B) Schedule and dispatch the work order.
upvoted 0 times
...
...
Demetra
3 months ago
B) Schedule and dispatch the work order. It's the only choice that doesn't sound like it was written by someone who's never used Dynamics 365 Field Service before.
upvoted 0 times
Carolynn
2 months ago
C) Generate an invoice.
upvoted 0 times
...
Frederica
3 months ago
B) Schedule and dispatch the work order.
upvoted 0 times
...
Oliva
3 months ago
A) Adjust inventory values.
upvoted 0 times
...
...
Ivan
4 months ago
B) Schedule and dispatch the work order, obviously. I mean, who would want to generate an invoice before the work is even done? That's just silly.
upvoted 0 times
Oretha
2 months ago
C) Generate an invoice.
upvoted 0 times
...
Omega
2 months ago
B) Schedule and dispatch the work order.
upvoted 0 times
...
William
3 months ago
A) Adjust inventory values.
upvoted 0 times
...
...
Lonny
4 months ago
I'm going with B) Schedule and dispatch the work order. It's the only option that makes sense given the context. The other choices are just irrelevant at this stage.
upvoted 0 times
Ryan
3 months ago
User 2: Definitely, that's the most practical option to move the process forward.
upvoted 0 times
...
Elroy
3 months ago
User 1: I agree, B) Schedule and dispatch the work order is the logical next step.
upvoted 0 times
...
...
Geraldine
4 months ago
I believe generating an invoice should be the next step to ensure proper billing.
upvoted 0 times
...
Temeka
4 months ago
I agree with Tina. Scheduling and dispatching the work order is the logical next step.
upvoted 0 times
...
Argelia
4 months ago
Definitely B) Schedule and dispatch the work order. That's the logical next step after creating the work order. Anything else would be jumping the gun.
upvoted 0 times
Marylyn
3 months ago
Scheduling and dispatching the work order will keep everything running smoothly.
upvoted 0 times
...
Lashon
3 months ago
Once the work order is scheduled, we can ensure the customer's needs are met.
upvoted 0 times
...
Berry
3 months ago
It's important to make sure the technician is sent out in a timely manner.
upvoted 0 times
...
Fatima
3 months ago
I agree, scheduling and dispatching the work order is crucial at this point.
upvoted 0 times
...
...
Tina
4 months ago
I think we should schedule and dispatch the work order next.
upvoted 0 times
...

Save Cancel