Microsoft Exam MB-910 Topic 6 Question 49 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 49
Topic #: 6

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.

You need to identify the next step in the process. What should you do next?

AAdjust inventory values.

BSchedule and dispatch the work order.

CGenerate an invoice.

DReview and close the work order.

Show Suggested Answer

Suggested Answer: A

by Fidelia at Jul 04, 2024, 03:07 PM

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Lonny

2 days ago

I'm going with B) Schedule and dispatch the work order. It's the only option that makes sense given the context. The other choices are just irrelevant at this stage.

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Geraldine

5 days ago

I believe generating an invoice should be the next step to ensure proper billing.

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Temeka

7 days ago

I agree with Tina. Scheduling and dispatching the work order is the logical next step.

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Argelia

9 days ago

Definitely B) Schedule and dispatch the work order. That's the logical next step after creating the work order. Anything else would be jumping the gun.

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Tina

16 days ago

I think we should schedule and dispatch the work order next.

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